Customer Service Representative

Company: PRIDE Health
Location: West Palm Beach
Posted on: February 27, 2026

Job Description:

Job Description Pride Health is hiring a Customer Support ( ENTRY Phlebotomist) to support our client’s medical facility based in West Palm Beach, FL . This is a Contract job with a possible extension opportunity and a great way to start working with a top-tier healthcare organization! Title: ENTRY Phlebotomist (Customer Support) Location: West Palm Beach, FL Schedule: 7:00 AM - 1:00 PM EST, Mo Tu We Th Fr Sa Pay Range/Salary Range: $15/hr - $17/hr Contract Duration: 3 months (30 hrs.) Job Description: The ENTRY PSR I have direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected. Under the direction of the area supervisor, perform daily activities accurately and on time. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills. Job Requirements: Ability to handle patients with care and compassion while assisting with check-ins in the lobby through either a self-service kiosk or handheld tablet Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role Required Education: High school diploma or equivalent REQUIRED Work Experience: Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc). Prior Phlebotomy experience is NOT required Keyboard/data entry experience a must. This is an Entry position into Phlebotomy so candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and not willing to learn Phlebotomy, please do not apply. Additional Job Details: Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Keywords: PRIDE Health, Tamarac , Customer Service Representative, Healthcare , West Palm Beach, Florida